• User Guide

  We are fans of digital documentation to help save the planet. Get started with Hatch Embroidery and view user guides, projects or troubleshooting info here.

• Distribution of Software

  The Hatch Embroidery software, upgrades and font packs are downloaded via a secure link that will be sent via email to each customer along with instructions immediately after purchase. A download link should also appear on the purchase confirmation page. If you have any issues downloading or installing the software, please contact us via the form on this page.

• Contact

  Wilcom International Pty Ltd
  L3, 1-9 Glebe Point Rd
  Glebe NSW 2037
  Australia
  ABN: 35 119 508 575