Pay from as little as US$1.50* a day, much less than the price of a coffee ☕
FlexPay is the most affordable and convenient way to get Hatch Embroidery Digitizer or Composer, our top level products.
Start using Hatch straight away! Everything is automated, so you can just enjoy being creative and having fun.
Please note: FlexPay is NOT a subscription. You are purchasing a license for the software which you will then own once the payment period is completed, and all instalments have been fully paid.
* Hatch Embroidery Composer is US$45 per month for 12 months and Hatch Embroidery Digitizer is US$99 per month for 12 months. US$1.50 per day is calculated as a daily average for Hatch Embroidery Composer. FlexPay is charged monthly and in US Dollars. VISA or MasterCard are accepted. PayPal is not available.
FlexPay is NOT a subscription. You are purchasing a license for the software which you then own when the payment period is completed, and all instalments have been paid.
Important things to know:
Over 60 exceptional lessons created by our Hatch Embroidery experts to speed up your learning. Feel confident and start creating your very own beautiful embroidery designs!
Many people seem to ask the same questions, so we have put them all together and made the answers available in our easy to use Frequently Asked Questions.
These are the top questions you asked us.
A payment plan is an agreement between a business and their customers which allows them to pay for a product or service in small instalment payments over a period of time. These payments will be ongoing for the duration of the contract, or until a total collection amount is met.
FlexPay is a payment plan and the commitment is 12 equal payments over 12 months (This may differ if you purchased another plan). FlexPay is not a subscription plan.
Currently FlexPay only supports debit/credit card payments.
FlexPay accepts MasterCard and Visa debit/credit cards only.
You may need to contact your card company to pre-authorize your card. If so, tell them that you will be making monthly payments to Wilcom Pty Ltd in Sydney, Australia. Your card must allow international transactions and recurring payments.
Yes, FlexPay does not store credit card information it is passed and processed by PayPal. PayPal has achieved PCI DSS compliance certification under various programs and standards and is one of the largest payment providers in the world.
Please contact Hatch Embroidery support for options that may be available to you.
A confirmation email will be sent to the account email with the invoice details. You can also check your account once you sign into the Hatch Embroidery website with any purchases made since January 2020.
Pricing is in USD and does not include Tax, VAT, GST. When you complete the FlexPay purchase, any applicable tax may be added based on where you are purchasing from. Tax will be added to each monthly payment, if applicable.
If you are using FlexPay, you will not be able to use your VAT number. When submitting your tax return you can apply for a tax credit.
No, there are no interest charges with FlexPay.
If your country requires that taxes be paid, they will be collected and paid with each monthly payment.
No. You cannot have two concurrent FlexPay plans. Please contact Hatch Embroidery support to discuss your options.
Please submit a ticket via our Hatch Embroidery Help website.
We believe in our software and so do our users. Our reviews automatically appear unmoderated. We want to thank you all for the invaluable feedback. It helps us further improve Hatch Embroidery and we couldn’t do it without you!